Delivery Terms

Delivery Timings:

Please note, we do not deliver on Fridays or public holidays.

Dubai: Orders before 8 pm will be delivered in the same day, orders after 8 pm will be delivered next day.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman will be delivered within 48 hours. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi will be delivered within 72 hours. We always try to deliver as quickly as possible.

Other Emirates: Deliveries to Other places than the above mentioned, in the United Arab Emirates, will be delivered within 5 days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED 105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED 105, delivery charges apply. Delivery fees are as follows:

Dubai: AED 20
Sharjah and Ajman: AED 35
Other places within UAE: AED 50

Shipping Terms:

https://petsplus.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this webshop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On rare occasion, items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.